Call Center Services
ABOUT METROMAX SOLUTIONS
Most successful companies build remote support centers to reduce cost, offer aggressive pricing and out-perform their competition. This ability has allowed corporations to have a competitive advantage over their competition and other small and mid-sized companies. MetroMax Solutions (MS) was formed to solve this problem across various industries. MetroMax Solutions specializes in business process outsourcing which basically provides low cost virtual team members that have advance knowledge in your industry. Our mission is to assist companies that need operational support but cannot make the financial investment and/or seek to reduce their current overhead costs while maintaining business growth and quality and also learn to grow business with our expertise.
INDUSTRIES WE WORK WITH
OUR COMPETITIVE ADVANTAGES
The key to all successful businesses is the ability to grow revenue while minimizing cost. MetroMax Solutions allows you to build a full-time team of support agents at a fraction of the cost.
Most of our support agents are sourced from the support centers of global US based corporations. They have years of experience working as US employees and with customers of those corporations.
All support agents are college graduates, some even holding master’s degrees and P.h.D in their field of study. They will be able to grasp the concepts of your business quickly and immediately provide value.
One of our core requirements to be a MetroMax Solutions support agent is to have an excellent grasp of the English language in both casual communication and business interaction
Our support agents receive continuous training in their area of support and knowledge of the overall industry.
Your support agents only perform services for your company. They do not work for any other employer while working with you. We even provide redundancy if your support agent is unavailable to ensure no impact to your company.