bpo

Metromax group is a private firm that provides necessary tools and services to help you grow your business to new heights. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip.

Virtual Assistant

Are you having a tough time managing routine administrative tasks for your business? 

Need some extra help with work? Looking to expand your team? Or maybe there’s a lot of information you would like to capture and research. MetroMax Solutions can aid you in managing your everyday tasks by providing you with a dependable virtual assistant. Your task can be completed with just a phone call or an e-mail to your virtual assistant.

MetroMax solutions’ virtual assistant will build a good rapport with your business associates, customers, shippers, carriers and coordinate with you to save you time and money.

why choose us?

PRIVACY

We ensure your database and credentials are safe and confidential.

COST EFFICIENT

Our VA will help you reduce cost, increase productivity, and concentrate on core tasks.

PERFECT SOLUTION

Our new virtual assistant is the perfect solution for anyone that is having trouble managing their social media profiles.

FEATURE

Our virtual assistant management solution is designed to accommodate a wide array of client requests.

RELIABLE

We have assistants to assist you with responsibilities, such as answering questions regarding questions, scheduling, billing, calendaring, collection, coordination, database administration, and drum corps drills, among other things.

A dedicated partner with a deep understanding of technology, proven ability to effect operational change, and unique relationships.

digital marketing

Our VAs delivers customer service, operations support, and other administrative tasks via a mix of live chat, instant messaging-based solutions, and phone call handling.

Hours of services

The hours-of-service regulations focus on when and how long you are allowed to drive by placing specific limits on the amount of time you drive your truck and how many total hours you can work before you are no longer permitted to drive a commercial motor vehicle.

We offer Virtual assistants for:

DIGITAL MARKETING​

Our VAs delivers customer service, operations support, and other administrative tasks via a mix of live chat, instant messaging-based solutions, and phone call handling.

Hours of services

The hours-of-service regulations focus on when and how long you are allowed to drive by placing specific limits on the amount of time you drive your truck and how many total hours you can work before you are no longer permitted to drive a commercial motor vehicle.

A dedicated VA (compliance specialist) will –

  • Handle hours of service data management and compliance on your behalf
  • Analyze and audit HOS data and also will interpret the analytics and spot compliance gaps that could put your fleet at risk of an audit or intervention
  • Identify the greatest compliance risk to your fleet so you establish priorities to focus your efforts where there’s an immediate need

Freight Agent Support

  • Identify safe carriers for freight services, develop business relationships with carrier contacts, and negotiate pricing agreements and contracts
  • Create, coordinate, and manage pick-up and delivery schedules, coordinating with shippers, carriers, dispatchers, and customers
  • Resolve freight discrepancies and keep relevant parties apprised

Trucking Admin

We provide the following types of VA for administrative tasks at a trucking company

  • Dispatch Executive
    • Plan and coordinate pick-up and delivery schedules
    • Updating customers on the status of shipments, and assisting with other inquiries
  • Sales Executive
    • Maintain current clients, generate leads and attracting new prospects and develop a sales pipeline
  • Night / Afterhours Dispatch support executive
    • Taking calls from freight brokers, drivers and customers
  • Certified Accountant
    • Handle invoicing, load factoring, record keeping and data entry
  • Receptionist

BROKERS

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam

DISPATCHERS

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam

MEDIA (PODCASTS)

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam

FACTORING

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam

DIGITAL MARKETING

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam

HOURS OF SERVICE

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam

FREIGHT BROKERAGE

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam

TRUCKING ADMIN SUPPORT

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam

DISPATCHERS

DISPATCHERS

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
SEE MORE

DISPATCHERS

DISPATCHERS

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
SEE MORE

MEDIA (PODCASTS)

MEDIA (PODCASTS)

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
SEE MORE

FACTORING

FACTORING

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
SEE MORE

DIGITAL MARKETING

DIGITAL MARKETING

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
SEE MORE

HOURS OF SERVICE

HOURS OF SERVICE

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
SEE MORE

FRIEGHT BROKERAGE

FRIEGHT BROKERAGE

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
SEE MORE

TRUCKING ADMIN SUPPORT

TRUCKING ADMIN SUPPORT

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
SEE MORE

lmd services

Metromax is a Last Mile Delivery provider in both the Amazon and FedEx partner programs. We have managed to maintain a profitability % well above the industry average from day one,  by using an offshore back office for our operations.

Through our LMD services offering we want to help other Delivery Service Providers increase their profitability as well by outsourcing their non-core activities. We offer an offshore Backoffice for the following –

Human resources

  • Post Job Ads
  • Screen and recruit candidates
  • Complete Onboarding Documents Per Amazon Compliance
  • Monitor & Distribute KNET Training
  • Administer Healthcare Enrollment
  • Call & Schedule Drug Screens & DOT Physicals
  • Handle Amazon or Fedex Compliance Requests

Operations

  • Monitor Routes and Room of Choice/Scheduled Deliveries Check Calls
  • Monitor DVIRs
  • Monitor Hours of Service
  • Monitor Whip Around EOD Photos
  • Review maintenance service orders
  • Store all maintenance related files per Vehicle
  • Ensure Fleet Tool / Count in DSP Portal Accuracy
  • Review DA Scorecard Metrics & Highlight Low Performers
  • Distribute to each DA
pexels-fauxels-3183183 (1)
pexels-kindel-media-7054790 (1)

Accounting

  • Add New Employees To ADP and Complete e-Verify
  • Payroll Processing
  • Bookkeeping via Quickbooks
  • Review Timecard Edits
  • Amazon Invoice Review
  • Submit payroll to Worker’s Comp
  • Submit mileage reimbursement to Amazon
  • Voyager Fuel Usage Review

finance and accounting services

Metromax acts as a Backoffice for many trucking companies and other businesses providing finance and accounting services like –

pexels-snapwire-618613 (1)

Metromax acts as a Backoffice for many trucking companies and other businesses providing finance and accounting services like –

  • Payroll Services
  • Monthly Financial Reporting/Statements:
  • Account’s receivables/Payable
  • Quarterly CFO Services/Advice/Coaching
  • Accounts Reconciliation
  • Tax Planning

We have a team of Quickbook trained accounting professionals who can assist you and provide extended support with the following:

  • Invoice and Bill Payment
  • Payroll Services
  • Submission of records and entries as soon as you start your work daily.
  • Maintaining records on a regular basis for data efficiency.
  • Accounts payable and receivable receipts on a daily basis
pexels-mikael-blomkvist-6476254 (1)
pexels-pixabay-265087 (1)

Specifically for trucking companies, we provide the following accounting services tailored for their business –

  • Monthly delivery of financial reports.
  • Annual tax filing operations.
  • Identify and report finance maintenance on a regular basis.
  • Identification of key report changes in real-time.
  • Certified and trained professionals on Quickbook
  • CFO service

TRUCKING COMPANIES

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam

ACCOUNTING FIRM

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam

OTHER INDUSTRIES

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam

TRUCKING COMPANIES

TRUCKING COMPANIES

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
SEE MORE

ACCOUNTING FIRMS

ACCOUNTING FIRMS

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
SEE MORE

OTHER INDUSTRIES

OTHER INDUSTRIES

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
SEE MORE

white label dispatch

LARGE TRUCKING COMPANIES

Metromax group is a private firm that provides necessary tools and services to help you grow your business to new heights. Lorem ipsum dolor sit amet, consectetur adipiscing elit.

LET'S GET IN TOUCH

Message

Our Contact

Email Address

support@metromaxsolutions.com

Call Us

+91-00000-00000

Social Media